Terms of service

OVERVIEW

This website is operated by MUSÉEWALL. Throughout the site, the terms “we”, “us” and “our” refer to MUSÉEWALL. MUSÉEWALL offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

DEFINITIONS
The capitalized terms used in these Terms and Conditions shall have the following meaning:

• Account – means the Customer’s account created within the Online Store, that collects data submitted by User and information about Orders placed within the Online Store;
• Consumer – a natural and legal person concluding a contract with the Seller through the Online Store, the subject of which is not directly related to its business or professional activity;
• Customer – an individual who visits the Online Store and makes use of the Services within.
• Online Store – website, accessible under the URL: https://Museewall.com and all associated sites linked to the site, which are operated and maintained by the Seller;
• Order – Customer’s declaration of intent made via the Order Form within the Online Store and directly aimed at concluding a Sales Agreement with the Seller;
• Order Form – an interactive form available within the Online Store that allows placing Orders, in particular by adding Products to the Shopping Cart, and specifying the terms of the Sales Agreement, including the method of delivery and payment;
• Product – an item available for purchase through the Online Store that is the subject of the Sales Agreement between the Customer and the Seller;
• Sales Agreement – Product sales contract concluded between the Customer and the Seller via the Online Store;
• Seller – an entity providing access to the Online Store and Services available within, that is UAB “The Book” an entrepreneur operating in compliance with the law of Lithuania, with its registered office in Vilnius, Gedimino pr. 10.
• Services – the services available through the Online Store in accordance with these Terms and Conditions, which include, but are not limited to offering for sale items displayed and performed within the Online Store, concluding, and executing Sales Agreements, processing payments, and managing delivery of Products;
• Shopping Cart – an element of the Online Store’s software in which the items selected for purchase by the Customer are visible and it is also possible to determine and modify the Order data, in particular the quantity of products;
• Terms and Conditions – this document, specifying the terms and conditions of the use of the Online Store and Services as well as the rights and obligations of Customers and the Seller.

ACCOUNT REGISTRATION
Viewing the Online Store’s assortment does not require creating an Account.

Creating an Account within the Online Store requires registration made by accessing the Online Store, clicking the Login / Register button, and filling in a register form. In order to complete the registration, the Customer must click (or paste into the browser) confirmation link received by email with account information sent by the Seller.

The Customer is obliged to ensure that all information he/she submits through the Account is accurate, complete, and not misleading. The Customer must keep the Seller informed of any changes, so addresses, contact details and billing information can be kept up to date.

Customer’s Account will be provided with a unique username and password. Customer is responsible for the activities of any and all persons accessing the Account and using designated username and password.

Customer shall use all reasonable means to secure login information and shall promptly notify the Seller if suspects that the username and/or password have been compromised.

ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ORDERING
Items may be purchased through Online Store either by registering a Customer's Account or without creating an Account.

In order to submit the Order for items offered through the Online Store the Customer shall:

• select an item that is the subject of the Order and then click the “Add to Shopping Cart” button (or equivalent);
• fill in the Order Form by entering the details of the Order recipient and the address to which the Product/s is/are to be delivered, select the type of shipment (method of delivery of the Product/s), enter the invoice details, if different from the recipient’s details;
• choose one of the available payment methods and pay for the order within a specified period, subject to Section 6 hereunder.

In case of placing an Order without creating an Account the Customer is obliged to ensure that all information he/she submits is accurate, complete, and not misleading.

Upon receiving the Order, the Seller shall confirm receipt of the Order, confirm its details, and accept the Order for execution by sending an email with requested Order details to the Customer’s email address provided when placing the Order (confirmation email). As soon as the Customer receives the confirmation email, the Sales Agreement is concluded between the Customer and the Seller.

If the Order details differ from the Customer’s requested Order, the Customer shall contact the Seller within 24 hours of receiving the confirmation email. The details will be reviewed and in justified cases the Order shall be modified or cancelled.

If the ordered Products are not available from stock, the Seller shall contact the Customer by email. In such cases the Customer has the option to wait until the Products are available from stock or cancel the Order.

The Seller reserves the right to withdraw items from the Online Store at any time. The Seller will not be held responsible for withdrawal of items.

The Seller reserves the right to refuse processing an Order for a justified reason e.g.:

• if the ordered Products are not available from stock,
• if the Seller cannot obtain due payment or,
• if there has been a pricing or item description error.

PAYMENT
All prices of items offered through the Online Store are correct at the time of entering the information onto the system. Prices that are reduced for sales and promotions are only valid for the specified period.

The Seller reserves the right to adjust the price and specification of any item offered through the Online Store at its discretion.

All prices of items offered through the Online Store are in Euro (Eur) unless otherwise specified.

The ordered Products remain the property of the Seller until paid for in full.

All prices of items offered through the Online Store are inclusive of VAT (where applicable) and sales taxes at the current rates but exclude shipment costs and payment processing costs, which will be added to the total amount due and indicated at the time the Order is placed. The total cost of the Customer’s Order is the price of the ordered Products plus payment processing costs and delivery charges.

Due and payable fees and charges shall be paid by credit/debit card or through the payment gateway Stripe.

The Seller may use third-party service providers for payment services (e.g., credit card transaction processing, merchant settlement, and any related service fees) and by purchasing Products through the Online Store, the Customer agrees to be bound by their terms of service. The Customer hereby consents to provide and authorize the Seller to share any information and payment instructions the Customer provides to the extent required to complete the payment transactions in accordance with these Terms and Conditions, including personal, financial, credit card payment, and transaction information.

The Customer agrees that all invoices issued in relation to the Orders within the Online Store and the Services, shall be issued solely in an electronic form (PDF) and sent to the email address indicated by the Customer.

All payment information that Customer provides in connection with the Orders within the Online Store and other Services must be accurate, current, and complete. Customer represents and warrants that the Customer has the legal right to use any payment card(s) or other payment means used to pay any fee or charge. By providing payment information, the Customer agrees that Seller is authorized to immediately invoice the Customer for all due and payable fees and charges hereunder and that no additional notice or consent is required.

OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

USE OF TOOLS IN PRODUCT DEVELOPMENT
At MUSÉEWALL, we increase customer shopping experience with captivating visuals and commercial sounds. To achieve this, we incorporate AI technologies from reputable platforms, including dreamstudio.ai and openai.com (dall-e-2) for visuals, as well as elevenlabs.io for voice generation. As a customer, everyone won't directly interact with AI on our platform, and privacy and data security remain protected at all times.

THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

INTELECTUAL PROPERTY
All material published on the website of MUSÉEWALL (www.museewall.com), including texts, images, graphics, video sequences, audio files and other material, is protected by copyright law. The copyright owner is either MUSÉEWALL or the person or institution specified in the respective source reference. The reproduction, duplication or publication of information contained in this website is prohibited. In individual cases, permission to print out or disseminate specific material from this website may be granted upon request via info@museewall.com .

Except as expressly stated herein, these Terms and Conditions do not grant the Customer any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Online Store.

The Customer hereby grants to the Seller and Seller’s affiliates a license-free, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, transferable, fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information the Customer communicates to the Seller through this site (together, the “Submission”) throughout the world in any media, and to incorporate any Submission in other works in any form, media, or technology now known or later developed. The Customer represents and warrants that the Customer owns or controls all of the rights to Submissions. The Seller shall not be required to treat any Submission as confidential and may use any Submission in its business (including, but not limited to, for products or advertising) without incurring any liability for royalties or any other compensation of any kind, and will not incur any liability as a result of any similarities that may appear in future operations.

The Seller reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or other intellectual property rights of another, or (d) offensive or otherwise unacceptable to the Seller in its sole discretion.

PERSONAL DATA PROTECTION AND PRIVACY POLICY
Operations performed by the Seller upon personal data submitted by the Customer, including personal data, such as collection, recording, storage, use, and disclosure are subject to the Privacy Policy available on the https://Museewall.com

COMPLAINTS AND WARRANTY
The Seller is obliged to provide the Customer with the Product free from defects.

The Customer shall check any received Products on arrival to ensure all is correct and there is no damage to any item.

If the Product is defective, the Customer may demand a replacement of it for an item free from defects. Please read carefully Refund Policy for the damaged product description.

Any complaints regarding defective Products may be submitted within the period of 30 days of delivery of the ordered Products.

Any complaints regarding defective Products should be submitted in writing or electronically to the addresses of the Seller provided in these Terms and Conditions.

The complaint shall include a brief description of the defect, the circumstances (including the date) of its occurrence, the details of the Customer submitting the complaint, and the Customer’s request in connection with the defect of the Products.

The Seller will respond to the complaint immediately, no later than within 30 days, and if he does not do so within this period, it is considered that the Customer’s request was considered justified.

Products sent as part of the complaint procedure should be sent to the address: Vilnius, Gedimino pr. 10, Lithuania.

The seller is obliged to replace the defective Product for an item free from defects or remove the defect in reasonable time. The costs of replacing or repairing the defective Product shall be borne by the Seller.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

RESTRICTIONS TO USE
The Customer using the Online Store, the Services or Products purchased through the Online Store is obliged to comply with the generally applicable law and provisions of these Terms and Conditions.

The Customer is obliged to refrain from:

• any deceptive or misleading practices;
• abusing, intimidating, or harassing others and stalking behavior;
• uploading, posting, streaming, or transmitting any content or material that is offensive, hateful, or vulgar, including without limitation to any content or communication that is racially, ethnically, religiously, or sexually offensive, defaming, threatening, bullying, or stalking;

The Customer is obliged to refrain from any actions that could damage or disturb the operation of the Online Store, or any system, hardware, software, or network connected to it included but not limited to:

• attempts at disturbing, breaking the security or cutting off access to accounts of other Customers or to their computers (DOS, DDOS attacks, DNS spoofing);
• attempts at hacking or reversing engineering any code or equipment in connection with the site;
• phishing, that is falsifying information which permits to identify a Customer or hiding such information without having first obtaining written consent;
• uploading, posting streaming or transmitting any content that contains any viruses, worms, spyware, time bombs or other computer programs that may damage, interfere with, or disrupt the site or computers or other users;
• unauthorized scanning of the network of other Customers in search of security gaps;
• unauthorized monitoring of network traffic or other attempts of intercepting information reserved for the Seller or to other Customers;
• pharming, that is the use of malicious software, disturbing the operation of DNS servers or other means aimed at redirecting Customer to a website or to another site impersonating the Online Store in order to gather personal data of Customers, the data necessary for logging or other information;
• taking over IP addresses.

Nothing in these Terms and Conditions grants the Customer any rights in the Online Store other than necessary to enable access to the Online Store and to purchase the items or Services through the Online Store.

The Seller may from time to time modify, alternate, or change design, functionality or information contained within the Online Store at its own discretion without any prior notice to Customers.

Without limiting other recourse, including but not limited to any remedy available under applicable law, the Seller may limit, delay, suspend or terminate any access to the Online Store and its content, Customer’s Account, Products or Services, linked websites, or take steps to keep Customers off the Online Store if the Seller believes, at its own discretion, that the Customer is creating problems or possible legal liabilities, infringing Seller’s intellectual property rights or those of third parties, or otherwise acting inconsistently with the spirit of these Terms and Conditions. The Seller may, in appropriate circumstances and at its own discretion, suspend or terminate access, or modify or discontinue the Online Store and Services.

DELIVERY TERMS
The following Delivery Terms apply to delivery of Products ordered by Customers through the Online Store accessible via https://Museewall.com.

Capitalized terms and expressions used in this Delivery Terms shall have the meaning as indicated in Terms and Conditions accessible under the URL: https://Museewall.com.

Products are delivered in the Republic of Lithuania and other European countries where the product may be sold. The Buyer assumes the right to purchase and use the Product to the fullest extent in the country where the Buyer performs such act, to the extent permitted by the Law, and the Seller shall not be liable for this under any circumstances.

Products are delivered by courier at the address provided by the Customer in the Order Form.

The delivery of the Products to the Customer is payable unless these Terms and Conditions state otherwise. Product delivery costs (including fees for transport, delivery, and postal services) are indicated to the Customer within the Online Store when placing the Order.

If the total price of ordered Products exceeds the amount of 68 EUR, calculated as per the exchange rate announced by the National Bank of Lithuania and binding on the day of placing the Order, the delivery is free of charge.

The ordered Products will be sent by the Seller to an address indicated by the Customer within the time limit indicated in its description, not later than within 1-7 business days, in the manner chosen by the Customer when placing the Order. In the case of ordering Products with different delivery times, the delivery date is the longest given date. When ordering Products with different delivery times, the Customer has the option to request delivery of the Products in parts or to deliver all Products after completing the entire order.

The start of the period for delivery of the Product to the Customer is counted from the date of crediting the Seller’s bank account with due payment.

Customers with a registered Account may track the movement and location of parcels with ordered Products as well as the time of anticipated delivery.

"Any dates quoted for delivery of Products are approximate. The Seller shall not be liable for any delay in delivery of Products caused due to conditions out of its reasonable control, which by its nature could not be foreseen or, if it could have not been foreseen, was unavoidable (a ""Force Majeure""). For the purpose of this clause Force Majeure event shall include, but is not limited to:

• strikes, lockouts;
• weather conditions;
• COVID-19 closures;
• epidemics o similar events;
• natural disasters or extreme adverse weather conditions. "

FINAL PROVISIONS
The Seller reserves the right to amend these Terms and Conditions. The Seller shall notify the Customers about such changes and/or any other kind of legal and information document regarding the Online Store and/or any other area of relations between the Seller and Customers, by email or through a notification within the Online Store. The updates become legally binding after the posting of the renewed Terms within the Online Store. Use of the Online Store following any such update or revision constitutes Customer’s agreement to be bound by and comply with these Terms as updated or revised.

No modification to these Terms and Conditions or any other legal document at this Online Store made by the Customer is allowed. Any abovementioned modification, alteration, changes of any kind without Seller’s express written consent shall be recognized as invalid.

These Terms and Conditions are publicly available at the following internet address www.museewall.com.

Any queries or comments regarding these Terms and Conditions may be submitted at www.museewall.com or by mail address: info@museewall.com.

Unless otherwise stated in these Terms and Conditions, all notices shall be given in writing and sent by registered or certified mail, with postage prepaid and return receipt requested, to (with respect to Seller) the Seller address noted in the Terms and Conditions and (with respect to the Customer) to address given when placing an Order or creating an Account. All notices shall be presumed to have been given seven (7) business days following deposit in the mail as set forth in the foregoing.

Any provisions of these Terms and Conditions which may be found inconsistent with any absolutely binding provisions of applicable law which provide consumer protection or special rights, or entitlements reserved for consumers shall not apply to contracts and agreements concluded between Seller and a consumer, but only to the extent that would be found inconsistent with such provisions of law.

These Terms and Conditions will be enforced to the fullest extent permitted by applicable law. If for any reason any provision of these Terms and Conditions are held to be invalid or unenforceable under applicable law to any extent, then (a) such provision will be interpreted, construed, or reformed to the extent reasonably required to render the same valid, enforceable, and consistent with the original intent underlying such provision and (b) such invalidity or unenforceability will not affect any other provision of these Terms and Conditions.

These Terms and Conditions and Privacy Policy and all questions relating to the performance, interpretation, breach or enforcement of these Terms and Conditions, or the rights, obligations, and liabilities under them are governed by the laws of the Republic of Lithuania.

Any disputes, involving parties other than Consumers, regarding performance, interpretation, breach or enforcement of these Terms and Conditions and Privacy Policy or the rights, obligations, and liabilities under them shall be submitted to the exclusive jurisdiction of a Lithuanian court.

These Terms and Conditions were originally written in English and may be translated into other languages. In the event of a conflict between a translated version and the English version, the English version shall prevail.

The Terms and Conditions come into effect on 2022.12.01.

CONTACT INFORMATION
The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph: